@saletan: itibank has procedures that will lock you out of all your accounts without consultation

Citibank has a policy of locking customers out of their accounts without prior notice or the ability to regain access, even when presenting valid identification in person at a physical bank branch. This policy severely impacts customers’ access to their funds, causing significant financial hardship and inconvenience. The affected customer, as well as the author of the article, have both attempted to resolve the issue through various means but have faced considerable difficulties and frustration in dealing with the bank’s bureaucracy. The article concludes by warning readers to avoid banking with Citibank due to its unreliable and potentially disastrous customer service, and the risk of being locked out of their funds without access to alternatives.